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Returned Merchant and Failure Analysis Technician

Who We Are

Ubiquiti Networks is a next-generation communications technology company founded in 2005. We design and manufacture disruptive technology platforms for emerging markets that drive profitable business models and enable ubiquitous connectivity. Our technology platforms such as airMAX, airFiber, UniFi, UniFi Video, and AmpliFi, focus on unparalleled user experience combined with industry leading performance at disruptive cost points. The Ubiquiti Networks Utah office is a group of firmware engineers and electronic hardware designers tasked with developing ground-breaking products. 

We are looking for a talented and self-driven Returned Merchant and Failure Analysis technician to join our growing team. As part of our team you would help to test failed devices, categorize failures, and help to improve the quality of our products.


Candidate will work in cooperation with production and R&D engineers to test failed Ubiquiti Network's devices. You will set up and run device tests, analyze and categorize failure results, as well as help to improve our test suites. If possible, perform simple rework, replacement, cleaning, and refurbishment of units.


Must Have Requirements

  • Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagrams
  • Self-motivated and team player with a positive attitude


Experience that is a Major Plus

  • Knowledgeable in electronic circuits and schematics
  • Knowledgeable in electronics repair work
  • Experience working with UPS, FedEx, or other freight forwarders,
  • Experience working customer support
  • Analytical troubleshooting skills
  • Experience working with ERP or other data collection systems
  • Experience working with industrial equipment such as industrial shredders and forklifts


Ubiquiti offers full benefits, a flexible schedule, and many other perks for success-driven individuals.


How to Apply

Submit your resume together with a cover letter, highlighting your experience in the areas of Quality Assurance, Failure Analysis, or Returned Merchants.


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