S0005 - Business Analyst Manager

About Ubiquiti

At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to the next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT.

At Ubiquiti, you’ll heighten your potential and broaden your horizons, all while shaping the future of connectivity.

Role Summary

We are seeking a skilled Business Analyst to join our team. The Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance efficiency and productivity. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems.

Ready to bring bold ideas to life? Join us and help redefine how the world connects.

Responsibilities

• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Develop and document business process models to illustrate current and future states.
• Propose and design technical and process solutions that meet business needs and objectives.
• Work with the Portal dev team and other departments to implement solutions and ensure they align with business goals.
• Communicate findings, recommendations, and project updates to stakeholders and executives.
• Create detailed documentation of business requirements, processes, and solutions and regularly update the SOPs
• Participate in testing and validating new systems and processes to meet business requirements.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
   

Requirement (Must-Haves)

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Experience with business process modeling and documentation tools.
• Knowledge of project management methodologies and tools.
• Fluent in both Mandarin and English.
• Minimum of 2 years of experience as a Business Analyst or in a related role.

Benefits

• International work environment and collaboration with global development teams
• Excellent work conditions
• Competitive package: great pay, perks, and benefits
• Group insurance and health coverage
• Flexible working hours and patterns
• Complimentary drinks and snacks at the office